Customer Support Center
How can we help you?
MEDITRANS provides a range of services for the pharmaceutical, biotech, and medical fields, including medical writing, specialized translation and review, interpretation (GMP, regulatory authorities, etc.), and certified translation and notarization support.
For details, please visit our service introduction page.
For details, please visit our service introduction page.
Send us a 1:1 inquiry and we will review it and provide a quote promptly.
Yes. Urgent and weekend work is available after prior consultation.
We apply encrypted transfer, role-based access control, NDAs for all personnel, and secure data retention and disposal procedures.
Yes. We can use either your NDA template or ours.
Yes. We support major formats such as Office, HWP, PDF, images, InDesign, and Illustrator, as well as DTP for regulatory documents.
Quality issues reported within 14 days of delivery are corrected free of charge. Specification changes or scope expansions are quoted separately.
We accept card payment, bank transfer, and direct deposit, and can issue electronic tax invoices.
Corporate clients can discuss deferred payment terms when signing a contract.
Please send us a 1:1 inquiry for details.
Please send us a 1:1 inquiry for details.
Yes. You can request a preliminary quote based on a draft or the expected volume.
Yes. Based on the purpose of the document, the materials you currently have, your preferred schedule, and the deliverables you need, we can recommend suitable services and any additional preparation required.
Projects generally proceed as follows: review of materials and requirements → agreement on scope, quote, and schedule → assignment of a dedicated medical writer → drafting → client review and revision → final delivery.
Additional work such as statistical review, specialist physician review, journal submission, and reviewer responses can be included as separate steps depending on the contract scope.
Additional work such as statistical review, specialist physician review, journal submission, and reviewer responses can be included as separate steps depending on the contract scope.
Costs depend on the document type (CSR, protocol, ICF, manuscript, etc.), the readiness of the manuscript and data, the volume and languages required, whether analysis or figure/table creation is needed, submission support, and the scope of revisions.
Submit a request via 1:1 Inquiry > Medical writing and we will get back to you promptly.
Submit a request via 1:1 Inquiry > Medical writing and we will get back to you promptly.
Yes. We can write a new manuscript based on the materials you already have.
The scope and schedule may vary depending on the maturity of the research results and the volume of materials.
The scope and schedule may vary depending on the maturity of the research results and the volume of materials.
Generally, please provide the study objectives and design, protocol, results tables and statistical analysis plan, key references, the target journal or document template, and any existing draft.
Even if materials are limited, we can first review the scope and quote and let you know what else is needed.
Even if materials are limited, we can first review the scope and quote and let you know what else is needed.
Statistical table review checks the consistency and validity of your existing analysis methods, results tables, and interpretation.
Raw data re-analysis is a separate service in which we receive the raw data, check the analysis plan and data status, and perform the statistical analysis.
The quote and timeline vary depending on the scope required.
Raw data re-analysis is a separate service in which we receive the raw data, check the analysis plan and data status, and perform the statistical analysis.
The quote and timeline vary depending on the scope required.
Yes. Depending on the research field and the required review scope, an analysis and interpretation review by a biostatistician and a clinical validity review by a medical reviewer in the relevant specialty can be arranged separately.
Yes. We can organize or revise existing figures and tables, or create new ones.
New statistical analysis, graphic production, and advanced DTP may incur additional costs depending on the scope.
New statistical analysis, graphic production, and advanced DTP may incur additional costs depending on the scope.
Yes. On request, we provide a Full Scope Publication service covering the entire process of medical and clinical manuscripts, from drafting to journal submission, reviewer responses, revision, and final publication. (Final publication is not guaranteed.)
Projects generally proceed as follows: review of language pair, volume, document purpose, and deadline → confirmation of quote and schedule → specialized translation → review and quality check → delivery.
Costs generally depend on the source volume, language pair, document purpose and difficulty, and whether notarization is included.
Submit a request via 1:1 Inquiry > Translation and we will get back to you promptly.
Submit a request via 1:1 Inquiry > Translation and we will get back to you promptly.
We provide specialized translation in a wide range of languages, including Korean, English, Japanese, Chinese, German, French, and Spanish.
Other languages not listed on our website may also be supported after consultation, so please contact us if needed.
Other languages not listed on our website may also be supported after consultation, so please contact us if needed.
Yes. Sample translations are available within a standard scope. Please contact our customer center for a detailed quote.
Yes. We can issue a Certificate of Translation (CoT) that meets international submission requirements.
Yes. You can request translation and notarization together.
The notarized documents can be sent to you by mail.
The notarized documents can be sent to you by mail.
Yes. Registered mail fees will be added.
Yes, review-only service is available. We support translation review in a variety of languages.
Our Linguistic Validation service generally consists of two forward translators (FT) and one back translator (BT), and the composition can be adjusted on request.
Reconciliation and translation review are included.
If needed, we carry out each step through cognitive debriefing of the translations and finalization of the wording.
Reconciliation and translation review are included.
If needed, we carry out each step through cognitive debriefing of the translations and finalization of the wording.
Cognitive debriefing is the process of confirming that target respondents understand the translated items as intended.
We agree on participant selection and the interview plan, check comprehension and natural wording for each item, analyze improvements, and can support everything through report submission and the final version.
The number of interviewees, method, schedule, and required deliverables are agreed in advance according to the purpose of the questionnaire and the target population.
We agree on participant selection and the interview plan, check comprehension and natural wording for each item, analyze improvements, and can support everything through report submission and the final version.
The number of interviewees, method, schedule, and required deliverables are agreed in advance according to the purpose of the questionnaire and the target population.
Yes. We also provide additional services such as logo translation, layout, DTP, and medical illustration.
A CoT (Certificate of Translation) is a statement from the translator or translation company certifying the accuracy and completeness of the translation.
Notarization is a separate notarial procedure, and the two documents are not the same.
Please first check which document the receiving institution requires, then let us know the service you need and we will support you accordingly.
Notarization is a separate notarial procedure, and the two documents are not the same.
Please first check which document the receiving institution requires, then let us know the service you need and we will support you accordingly.
We translate medical certificates, test results, medical records, insurance documents, and more for submission abroad.
Let us know the requirements of the receiving institution and we will support you accordingly.
Let us know the requirements of the receiving institution and we will support you accordingly.
You can generally request up to three revisions after delivery.
However, additional costs may apply if the source text changes or new documents are added.
However, additional costs may apply if the source text changes or new documents are added.
Projects generally proceed as follows: review of language pair, schedule, field, and interpretation type → quote and interpreter candidates → consultation → confirmation of schedule and interpreter → delivery of preparation materials → interpretation → additional support if needed.
Yes. Please contact our customer center for details.
Yes. Let us know the experience you need, such as GMP, FDA/PMDA inspections, medical device quality systems, or clinical trials, and we will assign a suitable candidate.
Costs depend on the schedule and total duration, interpretation mode (consecutive or simultaneous), expertise required, and location.
Submit a request via 1:1 Inquiry > Interpretation and we will get back to you promptly.
Submit a request via 1:1 Inquiry > Interpretation and we will get back to you promptly.
Yes. We have many professional interpreters experienced in GMP audits and regulatory inspections, and we assign the interpreter best suited to your project field and requirements.
Yes, online video interpretation is available.
Yes. To ensure smooth interpretation, we provide preparation materials such as relevant procedures and glossaries, and you can also send your own materials.
A preliminary meeting with the interpreter can also be arranged if needed.
A preliminary meeting with the interpreter can also be arranged if needed.
Contact to us
Phone
070-8098-2520
Email
info@meditrans.co.kr
Address
301-2, 3F, M&G Plaza, 8-9 Jungang-ro 557beon-gil, Deogyang-gu, Goyang-si, Gyeonggi-do
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